Intermex
Money transfers across US & LATAM
Money transfers across US & LATAM
Role
UX/UI Designer
Project Type
Mobile App
Date
2022
Contribution
End-to-end Product Design
Intermex (International Money Express) is a popular service for international money transfers, especially focused on Latin America, allowing for fast and secure transfers and mobile phone top-ups. It offers cash pickup at over 180,000 locations and was acquired by Western Union in 2025.
Design from the ground up to development of the mobile app, focused on iOS users. Competitors research
Discovery for the main features, design system foundations, user flows and handoff prototypes
Intermex core features: account creation and banking connection, money transfers, support & notifications
Focus on low tech-savvy users, and supporting a wide range of devices
Support and troubleshooing on connecting an tracking transfers from US to Mexico bank accounts
The user flows had multiple functions: in the Figma file, we built the screen with flexible components and auto-layout. That same flow was shared across the team and stakeholders in meetings for feedback and discussion, and after defining the final UX/UI we handoff to the development team all within Figma.
This is a lightweight but solid design system: The UI is based on text inputs, list items, simple cards, and buttons, mostly without images, so we could build it simple and effectively using most of the native patterns for each platform (Web, iOS and Android), making easier our work and saving lots of development time.
The goal of the project was to make money transfers easier and more accessible, so we also build guidelines for accessibility for the app and web experiences, based on the standards from WCAG and industry patterns for VoiceOver, Focus Order, and Scaling, making sure that all components, text, colors, and inputs match those requirements.
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scope from zeroDelivered user journeys, wireframes, and high-fidelity prototypes across onboarding and core flows
Built reusable UI component library and supported development handoff through
implementation